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Here are some of our most frequently asked questions:
Questions:
Q1) How
much is shipping and handling?
Q2) Are
shipments insured?
Q3) What
methods of payment do you accept?
Q4) How
long will my order take to arrive?
Q5) How
do I contact True North Gallery?
Answers:
A1) How
much is shipping and handling?
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Shipping and handling charges of
$ 3.00 (CDN) are applied to each item. |
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Shipping insurance is included in the
shipping and handling charge. |
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A2)
Are shipments insured?
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Yes. The $ 3.00
shipping and handling charge includes insurance for your shipment. |
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A3)
What methods of payment do you accept?
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True North
Gallery currently accepts all major credit cards via PayPal. |
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We do not accept
personal cheques. |
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A4)
How
long will my order take to arrive?
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Orders ship within 48 hours of
receiving payment. |
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Once your item(s) are sent, shipping
times vary. Most orders are received within 2-3 weeks. |
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If it has been more than 4 weeks, and
you have not received your shipment, please contact
us. |
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A5)
How
do I contact True North Gallery?
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True North Gallery strives to provide the highest levels of
customer service and satisfaction. We welcome the
opportunity to assist our customers. Please feel free to contact us with
your questions/comments via e-mail. |
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If you have any questions or comments that are not answered
here, please feel free to contact us.
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